FAQ

Frequently Asked Questions

🚚 Shipping

How long does shipping take? Most orders are delivered within 7–15 business days. Processing time is 1–3 business days.

Do you ship internationally? Currently we ship within the United States only.

How can I track my order? Once your order ships, you'll receive a tracking number via email.

🔄 Returns & Refunds

What is your return policy? We accept returns within 30 days of delivery. Items must be unused and in original packaging.

How do I start a return? Email us at info@mandozi.com with your order number and reason for return.

📦 Orders

Can I cancel or change my order? Contact us within 24 hours of placing your order at info@mandozi.com.

My item arrived damaged. What do I do? Email us at info@mandozi.com with a photo of the damaged item and we'll make it right.